Some visitors have one question before they order. With chat they can ask it at once, and you answer from your phone.
Some visitors have just one question before they order: Do you have availability? What does it cost? Do you deliver here? If they get no answer, it is easy to move on to the next one.
With chat on the site they can ask there and then. You answer from your phone, and outside opening hours they are told when you are back.
No. Outside opening hours visitors are told when you will answer, and the message waits for you.
There are good tools that are free for small businesses. If you need more, you get the price first.
Three lines is enough. You get a reply within one working day, with a fixed price.
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